A lot of companies based in Ontario are among the best employers in Canada for 2026, according to a recent ranking. These ...

Microsoft Teams is rolling out new AI-powered Copilot features in 2026, including interactive meeting agents, smarter recaps, ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Salesforce CRM offers tailored workflows, integrated apps and a robust API, helping ...

News headlines Salesforce is navigating a turbulent environment marked by internal unrest and an AI-focused strategy. The company faces scrutiny over its acquisition of AI startup Cimulate while ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

Through the late 1990s and into 2000, managers plowed millions of dollars into information systems meant to track and strengthen customer relationships. Often built around complex software packages, ...

Rachel Williams has been an editor for nearly two decades. She has spent the last five years working on small business content to help entrepreneurs start and grow their businesses. She’s well-versed ...

Every business can benefit from a customer relationship management (CRM) system; however, the needs of small to mid-sized businesses (SMBs) often differ significantly from those of enterprises. Not ...

They'll no longer treat customer experience, employee experience, and partner experience as separate disciplines.

Emile brings close to two decades of real estate industry experience and thought leadership to HousingWire. In 2010, he became a licensed real estate agent in Manhattan, and in 2018, he co-founded The ...

The global customer relationship management (CRM) market hit $112 billion in 2025—billions in software licensing, billions more in implementation services, ...