The Center for Digital Government (CDG), in partnership with the National Association of Counties (NACo), invites you to ...

The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes nine of the ...

Being recognized as a CRN Channel Chief is an incredible honor," noted Rafael Renteria, Sr. Director of Channel Sales at CallTower. "Our team’s dedication to empowering partners with meaningful ...

Operator: Good day, and welcome to the eGain Fiscal 2026 Second Quarter Financial Results Conference Call. [Operator ...

The definitive 2024 guide to Salesforce CRM Cost — breaking down edition pricing, hidden fees, TCO calculations, optimization strategies, and real-world ROI benchmarks.

A Pilot Travel Center in St. Cloud, Minnesota, completed a $1.8 million remodel. The St. Cloud location is part of a larger $1 billion investment by Pilot to update its stores nationwide. The store is ...

Administration Software Market is driven by enterprises prioritizing customer-centric strategies to strengthen brand loyalty and retention. Increasing adoption of AI-driven analytics, real-time ...

Humana has announced the launch of Agent Assist built with Google Cloud’s AI. The technology is integrated into call center systems. When members call to talk to a Humana representative, Agent Assist ...

ST. CLOUD — Star Autism Center LLC, based in St. Cloud, has had its license suspended after its owner, Abdinajib Hassan Yussuf, was federally charged with wire fraud. The Jan. 23 order from the ...

In 2026, contact center AI succeeds or fails based on orchestration, governance and trust — not smarter models.

The Minnesota Department of Human Services temporarily revoked the license from Star Autism Center LLC in St. Cloud, as it lists the business to have already closed. The DHS issued the suspension Jan.

LOS ANGELES--(BUSINESS WIRE)--Consensus Cloud Solutions, Inc., (NASDAQ: CCSI), invites the public, members of the press, the financial community, and other interested parties to listen to a live audio ...