New data from the Vehicle Dependability Study shows premium and mass-market leaders—while software headaches remain a thorn ...

The 2026 J.D. Power U.S. Vehicle Dependability Study (VDS) is out. It ranks vehicles based on problems per 100 vehicles ...

J.D. Power's 2025 Initial Quality Survey polled 92,000 people about problems during the first 90 days with their new 2025 ...

J.D. Power finds vehicle software issues reach highest levels since 2022, with infotainment systems causing most problems ...

Wireless carrier satisfaction and loyalty are strongly linked to perceptions of ease of doing business, according to the J.D.

Renting a car isn't something most people enjoy, but sometimes it's necessary. JD Power has ranked the major car rental ...

Which lenders leave car buyers happiest? A new survey uncovers significant differences in customer experiences across the auto finance industry.

Ted Rubin shares how human-centric AI, customer engagement, and practical dealership strategies are driving sales and trust in 2026.

The Lexus IS was named the single most dependable three-year-old vehicle ...

Welcome to this special on-location coverage of the 2026 J.D. Power Auto Summit. We're joined by Scott Gunnell, President of the JM&A Group, to discuss ...

J.D. Power is announcing its J.D. Power 2026 U.S. ALG Residual Value Awards highlighting the importance of residual values. J.D. Power says in a market where affordability pressures are pushing ...

TROY, Mich.: 6 Aug. 2025 — JD Power today revealed the results of its inaugural U.S. Tax Preparation Satisfaction Study, SM which measures customer experiences with the largest tax do-it-yourself and ...