MINNEAPOLIS--(BUSINESS WIRE)--Avtex is pleased to announce the inclusion of more than a dozen applications on the Genesys® AppFoundry – a dedicated customer experience marketplace. This includes a new ...
Out of its CX18 conference taking place this week in Nashville, Tenn., contact center provider Genesys introduced its latest routing engine, Predictive Routing, part of a summer release comprising ...
Aims to keep problems at bay by separating product management activities into discrete organizational units. Genesys last week closed the Interactive Intelligence acquisition announced in August. The ...
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