Only a quarter (26%) of business leaders have sent employees for customer and service excellence training in the past two years, while about a quarter (27%) say they are not planning for any training ...

Let me share a secret. (It’s a sort of non-secret secret.) The single most important internal customer service training “technique” isn’t a technique, a best practice, a trick at all. It’s something ...

In Botswana, one hotel has taken a decisive and visionary step in this direction. Hotel 430, a proudly Botswana citizen-owned hotel, has launched what is arguably the most ambitious hospitality ...

Leading automotive retail software provider recognized with top honors for customer service training and enterprise transformation CDK, the leading automotive retail software provider, today announced ...

CHICAGO, Feb. 10, 2026 /PRNewswire/ -- Beyond Finance, the nation's largest debt consolidation organization, won two honors in the 20th Annual Stevie® Awards program that recognizes the achievements ...