Customer feedback is the key to evaluating and improving your business operations, especially in the service industry. Few methods of getting responses from customers are better than a survey.

Online forms are an excellent way to conduct research, collect feedback, test knowledge, and more. Here’s how to use Microsoft Forms to create surveys, feedback forms, quizzes, and other interactive ...

With Microsoft Forms, users can create surveys, quizzes and polls and invite others to respond to these using almost any web browser or mobile device. Users also can see real-time results as they're ...